Cancel future renewals anytime. Payments are generally non-refundable.
This policy applies to monthly SlideOnPoint Pro subscriptions purchased through our checkout.
1. Cancelling Pro
You may cancel at any time from your account by opening the billing portal and selecting the cancellation option. Cancellation prevents future renewal charges. Unless the checkout states otherwise, Pro access continues until the end of the current paid billing period.
2. General refund policy
Except where required by applicable law, payments for SlideOnPoint Pro are non-refundable. This includes the first subscription payment, renewal charges, and any unused portion of a billing period. Cancelling a subscription does not refund a charge that has already been completed.
3. Exceptional billing issues
We may review a request involving a duplicate charge, an incorrect charge, a prolonged service failure, or another situation where applicable law requires a refund. A review does not guarantee approval. Any approved refund is returned to the original payment method.
4. How to report a billing issue
Email support@slideonpoint.com from the address used for your SlideOnPoint account. Include the charge date and a short description of the issue. Do not send full card or banking details. We may ask for limited information needed to locate and verify the transaction.
5. Review and processing time
We aim to review complete requests within five business days. If a refund is required and approved, the payment provider and your bank control when the credit appears. The associated Pro access may end when the refund is processed.
6. Mandatory consumer rights
This policy does not limit any non-waivable cancellation or refund right available under applicable consumer law. Dodo Payments may appear on transaction records and may communicate with you when resolving a billing issue or processing an approved refund.
Effective 2 September 2026.